Shipping policy
1. Shipping Locations
We offer PAN India shipping, delivering to most locations across India. If your location is not serviceable, we will inform you at the time of order processing.
2. Processing Time
Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or promotions, processing times may be slightly longer.
3. Estimated Delivery Time
Delivery timelines depend on the destination:
- Metro Cities: 3-5 business days
- Non-Metro Cities & Towns: 5-7 business days
- Remote Areas: Up to 10 business days
Once your order is dispatched, you will receive a tracking link via email or SMS.
4. Shipping Charges
Shipping charges are calculated at checkout and depend on the delivery location and order value. Any applicable shipping fees will be clearly mentioned before payment.
5. Free Shipping Eligibility
We may offer free shipping on orders above a specific amount as part of ongoing promotions. If an item is returned or exchanged, the shipping charges may be deducted from the refund amount.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your shipment in real time.
7. Delayed or Lost Shipments
While we strive for timely deliveries, unforeseen circumstances such as weather conditions, courier delays, or operational disruptions may affect delivery timelines. If your order is significantly delayed or lost in transit, please contact us for assistance.
8. Address & Delivery Issues
Customers are responsible for providing an accurate shipping address. If an order is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
9. Damaged or Missing Items
If you receive a damaged product or an item is missing from your order, please contact us within 48 hours of delivery with photos of the package and product. We will assess the issue and offer a resolution.
10. Contact Information
For any shipping-related inquiries, reach out to us at:
whatsapp-90168 96789
